If you need to exchange it for the same item, send us an email at and send your item to: We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected by our staff, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer.Īny item not in its original condition, is damaged or missing parts for reasons not due to our error will be considered non-returnable.Īny item that is returned more than 30 days after delivery To complete your return, we require a receipt or proof of purchase.
It must also be in the original packaging.
To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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